Why LEX?

smiling lawyer wearing glasses We listen

We listen.

LEX Reception is a legal answering service for firms that want to hear more from their clients and leads. We have over 12 years of experience helping firms grow and connect with their clients.

Why choose a legal answering service?

We understand legal, it’s our world too. We’re customized for law firms, helping you with intake scripts, outbound follow up, and taking detailed, relevant messages 24/7/365.

Many of our receptionists have worked with law firms in the past, and every receptionist completes a legal training course at LEX to handle new client queries confidently.

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We Pledge People, Not Bots.

The client experience is driven by human connection. Your callers just want to be heard - and that’s only possible when they’re answered by a real person.

That's why we pledge to use real people, never bots or AI. Our friendly receptionists will help to create genuine, lasting connections with your clients, so you can build your reputation.

PPNB Receptionist

Productivity Tools.

A suite of tools, included in your LEX plan, help you manage your firm.

Discover our services

Live Chat.

Answer live questions from your website visitors. Your LEX receptionists can answer these for you.

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Live Chatsupport screens

CRM integration.

We integrate with these CRMs plus many more to sync caller data from LEX.

Find your CRM
Available Integrations logos

Bilingual
answering.

Open your firm to the Spanish-speaking community. Our bilingual receptionists can welcome callers fluently.

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Setmore Appointment Scheduling.

Get consultations and appointments scheduled with potential clients while you’re working on cases.

Discover Setmore
Setmore calendar case review

Desktop and
mobile app.

Stay in control from anywhere using your LEX desktop and mobile apps.

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Desktop And Mobile App

Start to finish.

We're with you morning, noon and night.

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    Consistent experience

    Whether your callers require legal intake, follow-up calls, document sending, or payment taking, your LEX Reception team can deliver.

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    Better ROI

    Why pay for multiple solutions when you can do it all with an answering service and a CRM? Discover the scope of our services.

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    Close relationship

    We strive to become part of your team. You’ll get to know us well, making feedback and updates simple and stress-free.

Meet your team.

LEX is a close-knit team dedicated to quality legal support. We've got you covered 24/7/365.

Contact us

Giving More Time.

With your support, LEX Reception plants a tree for every customer, every month. A lasting legacy for a healthier planet.

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Wood banner image

A book
worth your
time.

With LEX, you get precious
hours back. How you spend
them is up to you.

Four thousand weeks book

Four Thousand Weeks

Oliver Burkeman

A human life lasts an average 4,000 weeks. This book shows you how to make every one of them count.