Why LEX?
We listen.
Why choose a legal answering service?
We understand legal, it’s our world too. We’re customized for law firms, helping you with intake scripts, outbound calls, and taking detailed, relevant messages 24/7/365.
Many of our receptionists have worked with law firms in the past, and every receptionist completes a legal training course at LEX to handle new client queries confidently.
A personal service.
For an answering service, one size does not fit all.
Our Client Services team will work with you to understand your firm and customize your account. From your scripts to your CRM integration, we create your process for a personal fit.
We Pledge People, Not Bots.
The client experience is driven by human connection. Your callers just want to be heard - and that’s only possible when they’re answered by a real person.
That's why we pledge to use real people, never bots or AI. Our friendly receptionists will help to create genuine, lasting connections with your clients, so you can build your reputation.
Customer verdict.
Ryan Fender
Law Office of Ryan E. Fender
Potential new clients are less likely to call the next attorney on the directory when their call is actually answered by a live person. I've had clients compliment LEX Reception on their service as well. Their level of professionalism stands out.
Customer verdict.
Productivity Tools.
A suite of tools, included in your LEX plan, help you manage your firm.
Discover our servicesLive chat widget.
Answer live questions from your website visitors. Your LEX receptionists can answer these for you.
Learn more
CRM integration.
We integrate with these CRMs plus many more to sync caller data from LEX.
Find your CRM
Bilingual
answering.
Open your firm to the Spanish-speaking community. Our bilingual receptionists can welcome callers fluently.
Learn more
Setmore calendar.
Get consultations and appointments scheduled with potential clients while you’re working on cases.
Discover Setmore
Desktop and
mobile app.
Stay in control from anywhere using your LEX desktop and mobile apps.
Learn more
Meet your team.
LEX is a close-knit team dedicated to quality legal support. We've got you covered 24/7/365.
Contact Tess ![Operations Leader portrait]()
Skylar
Operations Leader
Contact Mukesh ![Mukesh portrait]()
Mukesh
Lead Client Account Manager
Contact Manni Sandoval ![Manni portrait]()
Manni
Lead Sales Account Executive
Contact Brianna Quiroga ![Brianna portrait]()
Brianna
Sales Account Executive
Contact Bambi Butler ![Bambi portrait]()
Bambi
Sales Account Executive
Contact Enarosa ![Enarosa portrait]()
Enarosa
Sales Account Executive
Contact Arlene ![Arlene portrait]()
Arlene
Senior CX Lead
Contact Eli Garcia Zamudio ![Eli Garcia Zamudio portrait]()
Eli
Bilingual CX Lead
Giving Back.
LEX Reception donates 1% every month to protect our most endangered species.
Our support helped the International Rhino Foundation deliver legal training for rangers in South Africa.
