Massachusetts Legal
Answering Service.

Plans & Pricing
Buildings Be there for clients 24/7
Massachusetts receptionist with phone

Be there for clients 24/7.

With a specialized Massachusetts answering service, your calls are handled by experienced legal receptionists around the clock. LEX agents can onboard new clients, qualify leads, answer live chats, and even do outbound follow-up.

Massachusetts legal receptionist

Massachusetts Answering Service

Features that free up your time.

  • Live receptionists
  • Customizable scripts and service
  • Client onboarding & support
  • 24/7 availability
  • Real-time text & email notifications
  • Appointment scheduling
  • Performance metrics
Get started today

You're a lifeline for your clients. Let us be your lifeline.

Bambi portrait

Bambi | 
Account Executive

Legal answering, designed for lawyers.

LEX was built with busy lawyers in mind. With customized scripting for legal intake, outbound follow ups, and integrations with your existing legal software, LEX acts as an extension of your firm.

With agents based across North America, you can benefit from continuity of service no matter what happens in the local Massachusetts area.

Massachusetts female receptionist

Tailored Massachusetts answering service and legal answering service.

LEX can help you to scale and streamline your business, giving you time to focus on client matters. Reach out today to discover how our call center solutions can help.

Enhance your client experience
with legal tech tools.

Inbox mobile app

Capture leads no matter when they reach out.

Whether you need your calls managed after-hours, while you are at court, or during focussed work periods, LEX has you covered.

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Status updates.

Set your status and notify our receptionists in real-time when you're available for call forwarding. When you're busy, we'll hold all your calls and leave detailed messages in your Inbox.

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Your all-in-one scheduling solution.

Manage appointments through one online appointment scheduling tool. LEX agents can schedule appointments on your behalf, or your clients can schedule a consultation through your booking page. With automated appointment reminders, you can be confident every minute of scheduled meeting time counts.

FAQs.

  • An in-house team requires direct expenditures such as salaries, benefits, and training, as well as indirect costs like office space and equipment.

    Whereas, opting for a specialized service like LEX tends to be more economical. This approach reduces various overhead costs and provides a pricing model based on the number of minutes used, rather than the number of calls.

  • Some attorneys require 24/7 support, while others only need assistance after regular business hours. We'll help identify which services align best with your firm and create a tailor-made plan that's perfect for you.

    For a comprehensive overview of all the features LEX Reception offers, you can find more information here.

  • Yes, our answering service includes support for the bilingual communities in Massachusetts.

    Recognizing the significance of the Spanish-speaking communities in various cities, our receptionists are equipped to communicate effectively in multiple languages, ensuring that your business is accessible to all residents of the state, regardless of their primary language.

    Discover more about how LEX Reception can seamlessly integrate with your team here.

Giving More Time.

With your support, LEX Reception plants a tree for every customer, every month.

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A book
worth your
time.

With LEX, you get precious
hours back. How you spend
them is up to you.

Four thousand weeks book

Four Thousand Weeks

Oliver Burkeman

A human life lasts an average 4,000 weeks. This book shows you how to make every one of them count.