Illinois 24/7 legal
answering service.

FAQs.

• I'm often on the go. Can an answering service manage my busy schedule?

  Absolutely, our Illinois answering service offers virtual receptionists who are ready to handle client calls around the clock, every day of the year.

  We tailor our services to fit your schedule, handling routine administrative tasks and automating notifications to keep you and your team informed. With us, you can stop stressing about missed calls and focus on your core tasks, as we efficiently manage your appointments and legal intake requirements.

  Discover more about how LEX Reception can seamlessly integrate with your team here.

• Why should I outsource my law firm's answering service?

  The choice between maintaining an in-house reception team and using an outsourced legal answering service can make a big difference to your firm's efficiency. An in-house reception team involves direct expenses like salaries, benefits, and training. Not to mention indirect costs such as office space and equipment.

  In contrast, outsourcing to a specialized service like LEX is often more cost-effective.

  It eliminates many overhead expenses and offers a flexible pricing structure billed by number of minutes - instead of number of calls. Outsourced services come with a team already proficient in legal communication - so you get a higher level of expertise and professionalism in client interactions.

• What are the benefits of a bilingual legal answering service in Illinois?

  Providing a call answering service that caters to both English and Spanish speakers is key to minimizing language barriers.

  At LEX, our receptionists are skilled in handling calls with professional ease, engaging in fluent, native-level dialogues in both languages. This dual-language proficiency gives your business a competitive advantage.

  Learn more about attracting and supporting bilingual clients here.

  Grow your business with our support. Contact us via our demo line to experience firsthand how our virtual receptionists expertly greet your callers.

  Try your custom demo