The Best
California Legal
Answering Service.

FAQs.

• What can an answering service in California do for my business?

  Although LEX Reception is a global live answering service and call center, we strive to act locally. This means that a portion of our virtual receptionists live and work near you. They understand the local client and business needs, provide valuable information, and connect each caller to the right service. Our professional bilingual receptionist team saves you time and money so you and your staff can focus on your caseload.

  Learn more about the benefits of using a legal answering service here.

• What are the full features my LEX Reception live answering service includes?

  Each law firm and solo attorney has their own specific needs and business goals. Some lawyers need us to be on-call around the clock, while others only need us after-hours. We work closely with you to determine what services fit in with your specific professional and business goals.

  Together, we set up a customized plan and adjust this as we go along. We offer specialized services, so all our features are designed to take your clients from new caller status through to the client onboarding process.

  You can read more about LEX Reception’s full features here.

• I have a hectic schedule. Can my professional California answering service keep up?

  Yes, our virtual receptionists are available to take client calls 24/7, 365 days per year. We’ll listen carefully and work around your schedule, take repetitive administrative tasks off your hands, and automate notifications so that you and your team are updated on essential details. Stop worrying about missed calls, and let us handle all your appointments and legal intake needs.

  Find out more about how LEX Reception can collaborate with your team here.

• What are the benefits of having a bilingual legal answering service?

  The U.S. has the largest number of Spanish speakers in the world, second only to Mexico. Almost 30% of people living in California, speak Spanish at home. Since the U.S. is expected to climb to the top of this classification, your LEX virtual receptionists speak both languages at a professional level. Ensure you remove language barriers by offering potential clients quality legal services in both English and Spanish.

  Find out more about how LEX Reception can collaborate with your team here.