Legal Answering
Service Canada.

FAQs.

• How quickly can I get started?

  You’re busy and your time is precious. That is why we make the process of getting started as efficient as possible. You can set up simple scripting in as little as 15 minutes. For more complex workflows, we take the time to fully understand your firm. We pride ourselves on our seamless CRM integrations, so you can look forward to hassle-free onboarding with your existing software too.

• What sets LEX’s call answering services apart?

  LEX is about connecting with your clients. We pledge people, not bots, in every client-facing interaction 24/7. No matter the time of day, or what communication platform your leads and clients use, they will always be met with a live receptionist trained to answer legal calls.

• Are appointment scheduling services included?

  When you work with LEX Reception, you get automatic access to appointment scheduling software Setmore. LEX receptionists can book appointments straight into your calendar so you never let leads go to your competitors. Automated reminders are sent to your client, reducing no-shows and optimizing your calendar.

• How does LEX Reception enhance my law firm’s efficiency?

  All LEX services and features are designed with one thing in mind - giving you more time. Our 24/7 answering services mean you never have to worry about missed calls or delayed responses to clients. With LEX’s mobile app, you also get access to client information from anywhere. You can be confident that every client interaction is handled with care and managed by professionals.